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Center Dentaire Sonaba

A Multi-lingual Dental Website For Online Bookings

Center Dentaire Sonaba, a reputable dental clinic based in Agadir, embarked on a digital transformation journey to enhance its online presence and improve patient accessibility. The founder, Dr Chaimaa Aboulhassan, partnered with Starlink Global, a leading web development agency renowned for creating innovative and user-friendly websites. The Center Dentaire Sonaba website helps clients learn about different dental services and contact the expert to book an online appointment.

DentalResponsive

Industry

Medical / Healthcare

Services

  • Business Website
  • Search Engine Optimisation
  • Social Media Marketing

Technologies

CMS (WordPress), PHP, jQuery, MSSQL

The Challenge

The challenge was to design and develop a multi-lingual dental website equipped with online booking functionalities and enhance the overall patient experience. Center Dentaire Sonaba faced several challenges that necessitated the development of a new website:

  1. Multi-lingual Support: As a dental clinic in Agadir, a vibrant city known for its cultural diversity and tourism, Center Dentaire Sonaba welcomes patients from various linguistic backgrounds. They needed a website that could accommodate multiple languages to provide a seamless experience to patients regardless of their native tongue.
  2. Online Booking System: The existing appointment booking process relied heavily on phone calls, leading to occasional delays and inefficiencies. The clinic sought an integrated online booking system that would conveniently empower patients to schedule appointments, reducing administrative burdens and improving overall efficiency.
  3. User-Friendly Interface: Center Dentaire Sonaba understood the significance of user experience in the digital age. They wanted a visually appealing and intuitive interface that would guide users effortlessly through the website and encourage them to engage with its features, ultimately increasing patient conversions.
  4. Mobile Responsiveness: With the majority of internet users accessing websites through mobile devices, the new website needed to be fully responsive, ensuring a seamless experience for patients browsing on smartphones and tablets.

The advance of technology is based on making it fit in so that you don’t really even notice it, so it’s part of everyday life.

Bill Gates

The Solution

STARLink Global collaborated closely with Center Dentaire Sonaba to design and develop a comprehensive solution tailored to their specific needs:

  1. Multi-lingual Website: Starlink Global implemented a multi-lingual framework, integrating language options that enabled patients to switch between English, Arabic, German, and French languages easily. Visitors to the website could now access information and services in their preferred language, fostering a personalized experience for every user.
  2. Online Booking System: The development team designed an intuitive online booking system seamlessly integrated with the website’s interface. This system allowed patients to schedule appointments conveniently, select preferred dates and times, and receive instant confirmations. Additionally, automated reminders were incorporated to reduce the number of no-shows. 
  3. Floating Side Bar: Starlink Global added a floating sidebar featuring direct links to the clinic’s WhatsApp, Instagram, and call functionalities to facilitate instant patient communication with professionals. This innovative addition allowed patients to connect with the clinic effortlessly, whether they had inquiries, needed urgent assistance, or wished to explore the clinic’s social media updates.
  4. User-Centric Design: Starlink Global crafted a visually engaging and user-friendly interface. A modern, intuitive design provided clear navigation and well-organized content. This approach improved the overall user experience and encouraged visitors to explore the website further, promoting increased patient engagement.
  5. Mobile Responsiveness: Recognizing the significance of mobile accessibility, Starlink Global ensured the website was fully responsive across all devices. Patients could now access the website effortlessly from their smartphones or tablets, receiving the same high-quality experience as desktop users.
dental-infographic

Conclusion

The collaboration between Center Dentaire Sonaba and STARLink Global successfully created a multi-lingual dental website with an integrated online booking system. Through its digital transformation journey, the clinic overcame challenges related to accessibility, user experience, and appointment management. With a strong foundation, Center Dentaire Sonaba is well-positioned to grow and thrive in the digital age, providing exceptional dental care to patients from diverse linguistic backgrounds.